Customer support & sales assistant

Candidatul ideal
We are looking for open minded individuals that are ready to embark on a journey of learning and personal development. There's probably little chance you have experience in the domain we work in, but that is not what we're looking for. We need talented and hard-working individuals that are looking further to their career prospects, and are willing to show this through commitment and a hands on approach.
Full training is provided and you will go through a detailed learning experience to understand the industry we operate in and the challenges we face on a daily basis. Depending on your level of knowledge, you might be able to start only after a few days, but we are also patient with those that show potential and enthusiasm.
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What we need from you?
• Advanced written and spoken English communication skills are essential / *other languages welcomed, but not a requirement;
• 95% of work will be undertaken at a computer desk, so if you are a frequent PC user, you should adapt fairly quick / we also use common programs like Office suite and a custom booking/admin panel;
• Ability to multitask between platforms of communication with our clients (email, online chat, phone calls) and provide them assistance with reservations or support queries;
• Ability to work in a fast-paced environment and be able to fully focus on tasks at hand;
• Team spirit and good communication within a team environment;
• Committed, hard-working and a reliable person;
• Ability to take decisions in short periods of time and follow company procedures;

What we offer in return?
• Competitive salary + bonuses* (this will depend on personal and overall performance);
• Depending on experience and potential shown, promotions and rises will be considered;
• Your full dedication will be rewarded;
• Excellent working conditions and the ability to work from home for the probation period;
• Shift base work and flexible hours* (subject to availability);
• Work for one of the fastest growing companies within the London taxi & transport industry;
• Chance to further develop your own skills and gain valuable experience;

If you feel you can meet these requirements and have what it takes, give us a shout now!

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A bit about us...

Launched in 2016, Smart Transfers has managed to become one of the fastest growing taxi companies in London, and our service has been appreciated by over 35.000 customers so far, recommending us as one of the best alternatives towards London's Transportation services.

With our head office based in the vibrant city of London, Europe's largest urban metropolitan area, you can be sure that we are more than aware of the hectic environment we work in, reason why we always look for capable and talented individuals that want to join us and further their career prospects. We offer unique chances to gain experience within a fast paced industry and develop skills that are of use in any domain.

We are working on opening a new office in Chisinau, dedicated at helping us deal with customer sales, support, IT, development and many more aspects of the daily functioning of this company. Until all arrangements are made, employees will be able to work from the comfort of their home, saving time and transportation costs. If you believe you have what it takes, please feel free to apply for one of the available positions and we will happily welcome you as part of our team.