28 years
Female
Chișinău
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TOP Skills
Work experience
December 2023 - November 2024
12 months
Personal assistant to the CEO and owner of the company
Ad Wrap Graphics Inc, Chicago,Illinois,USA
Chicago,Illinois,USA
Compiling expense reports (Performing bookkeeping tasks; Handling
memos, reports, invoices, and related documents, including sensitive
information)
Made travel and accommodation arrangements
Answered phone calls (Screening phone calls and emails,
communicated with clients)
Helped executives in preparing for meetings (Secretarial support for
meetings as and when required by the CEO, including drafting and
circulating meeting agendas, preparing minutes, communicating
meeting reminders, confirming venues. Writing and distributing
comprehensive minutes and action points to all members post
meeting)
Managed databases and filing systems. Implementing and
maintaining procedures/administrative systems. (Liaising with staff,
suppliers and clients.)
Managed email correspondence and phone messages (Drafted
and prepared correspondence for internal announcements, board
meetings, and organizations that the executive is involved with)
Preparing reports (Prepared and edited documents, reports,
invoices, and presentations; Scheduled and coordinated meetings,
conferences,for the CEO)
Preparing monthly profit reports on orders from 2 websites of the
company
Liaising With Internal & External Stakeholders (Carrying out the
entire process of receiving design orders for logistics companies /
private clients and other various clients/companies (receiving the
order, passing the order to designers, communicating with the client
etc.)
Transferring all client database and all design products to the new
company website.
Supporting clients on the new site if they encounter difficulties using
the new application.
Overseeing systems and process management
February 2015 - July 2024
9 years 5 months
Individual teacher of foreign languages for children and for adults
Freelance
Chișinău
January 2021 - July 2021
6 months
Customer support department manager
AP GREAT RETAIL LTD, United Kingdom, Sittingbourne
United Kingdom, Sittingbourne
Maintained customer satisfaction by providing problems-solving
resources, answered customers' questions, managed staff,
accomplished customer service human resource objectives by recruiting, selecting, training, and coaching employees. Communicated
job expectations to other employees.
August 2020 - December 2020
4 months
Customer service in Ebay shop
AP GREAT RETAIL LTD, United Kingdom, Sittingbourne
United Kingdom, Sittingbourne
Provided knowledgeable answers to customer phone and e inquiries
regarding products and brand, assisted clients on order on-line, dealed
with orders in the back office and liaise with logistics. Followed up on
orders and liaise with customers, retail, repair services, buyers.
March 2017 - October 2017
8 months
Teacher of foreign languages for children
Educational centre for small children "Mary Poppins", Moldova, Chishinau
Chișinău
Educational centre for small children "Mary Poppins", Moldova, Chishinau
(English,German,Romanian,Russian)
September 2016 - November 2016
3 months
Receptionist
Hotel "BellaDonna", Moldova, Chishinau
Chișinău
January 2016 - August 2016
8 months
Receptionist
Hotel "Chișinău", Moldova, Chishinau
Chișinău
Skills
Languages
Romanian Native
Russian Native
English Fluent
German Fluent
French Elementary
Ukrainian Medium
Desired industries
Education: Higher
Graduated in: 2022
Institute of business management, Germany, Berlin
Faculty: Diploma in business management (MBA)
Speciality: Finished successfully MBA – program remotely and obtained diploma in business management.
Graduated in: 2017
Center of German Language(subsidiary of language center ÖSD in Moldova), Austria, Vienna
Faculty: ÖSD card(Österreich,Schweiz,Deutschland)
Speciality: ÖSD card(Österreich,Schweiz,Deutschland) Level B2 - passed exam in 2016 in international centre for passing exams
Graduated in: 2014
state school №60 "Mihai Grecu", Moldova,Chisinau
Speciality: Baccalaureate Diploma Serial № AB000217997
Graduated in: 2014
English school "Crotalus", Moldova,Chishinau
Faculty: FCE (First Certificate in English) Diploma
Speciality: obtained FCE (First Certificate in English) Diploma (course for preparing for exam) - passed exam in 2014. Certificate of English Level C1.
Graduated in: 2014
"Art-Classic" hairstylist courses, Moldova,Chisinau
Faculty: Hair-stylist
Speciality: Certificate Licence № AMMII 031715 Diploma № 474 passed exam in 2015
Job preferences
Location
Remote
Working hours
Flexible
Full-time
No schedule
Driving licence
Category: B
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